Healthcare & Human Services · Community & Social Services

Social and Community Service Managers

Social and community service managers oversee programs and staff that help people in need. You'll coordinate services, manage budgets, and lead teams. It requires a bachelor's degree and considerable preparation, but offers meaningful work in a growing field.

Median pay
$80,390
per year
Job outlook
+6%
faster than average
Typical education
Bachelor's degree
four-year degree
Preparation
Considerable
Job Zone 4

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What a social and community service manager does

You manage social service programs and the teams that run them. Your days involve communicating with supervisors and staff, organizing and planning work, and handling administrative tasks. You stay current with policies and best practices, use computers to track program data, and get information from many sources to make decisions. You might oversee a shelter, job training program, youth center, or community health initiative. The work blends leadership, customer service knowledge, and human resources management.

Core work activities

Career video courtesy of CareerOneStop.

Salary and job outlook

Social and Community Service Managers earn a median of $80,390 a year, based on 2025 data from the U.S. Bureau of Labor Statistics. Pay rises with experience, specialty, and location.

Lowest 10%$53,150
Median$80,390
Highest 10%$132,260

The outlook is strong. Employment is projected to grow 6 percent from 2024 to 2034, faster than average for all occupations, with about 18,600 openings a year.

Skills and knowledge you need

Top skills

  • Active learning
  • Critical thinking
  • Monitoring
  • Active listening
  • Speaking
  • Writing

Knowledge areas

  • Customer and personal service
  • Administration and management
  • English language
  • Psychology
  • Education and training
  • Personnel and human resources

How to become a social and community service manager

You'll need a bachelor's degree, typically in social work, public administration, psychology, or a related field. During your studies, you'll build skills in critical thinking, active listening, and writing. Many programs include internships or field placements in community organizations. After graduation, you'll often start as a program coordinator or assistant manager, then move into a management role. Your education and early experience together prepare you for the considerable responsibility the job requires.

Most people enter this career through a bachelor's degree program, so timing and school choice matter. Use Pathly can map the social and community service manager path that fits you to map out your education path and next steps, and keep your school counselor or academic advisor involved as you plan.

Certifications and licensing

You do not need a license to work as a social and community service manager, but professional certifications can strengthen your resume.

Common certifications

CORE
Managing Composting Programs
Solid Waste Association of North America
CORE
Certified Credit Union Board Member
Credit Union National Association
CORE
Certified Credit Union Facilitator
Credit Union National Association
CORE
Certified Contract Management Associate
National Contract Management Association
CORE
Certified Park and Recreation Professional
National Recreation and Park Association
CORE
Certified in Volunteer Administration
Council for Certification in Volunteer Administration
Certification and licensing data provided by CareerOneStop, sponsored by the U.S. Department of Labor (DOLETA) and the Minnesota Department of Employment and Economic Development (DEED).

Is this a good fit for you?

You're drawn to leadership and making an impact. You enjoy organizing people and resources, solving problems, and working toward goals that benefit others.

Explore a career as a social and community service manager with Pathly

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Related careers

Last updated July 1, 2026.

Data sources. Career details from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET® is a trademark of USDOL/ETA. Salary and outlook figures from the U.S. Bureau of Labor Statistics (May 2025 wages; 2024–2034 projections), delivered via the CareerOneStop API. Certification, licensing, wage, and outlook data from CareerOneStop, sponsored by USDOL/ETA and the Minnesota Department of Employment and Economic Development (DEED).