Management & Entrepreneurship · Leadership & Operations

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

A secretary or administrative assistant keeps an office running smoothly. You manage schedules, handle communications, organize files, and support managers and teams. You can start with a high school diploma and learn on the job.

Median pay
$47,540
per year
Job outlook
-2%
projected to decline
Typical education
High school
no degree required
Preparation
Some
Job Zone 2

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What a secretary and administrative assistant, except legal, medical, and executive does

Your day involves working with computers to manage emails, documents, and schedules. You communicate regularly with supervisors, peers, and sometimes clients to understand what they need. You gather information, organize files, and plan priorities so nothing falls through the cracks. You also handle phone calls, arrange meetings, prepare reports, and maintain the relationships that hold a workplace together. The work is detail-oriented and requires you to stay on top of multiple tasks at once.

Core work activities

Career video courtesy of CareerOneStop.

Salary and job outlook

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive earn a median of $47,540 a year, based on 2025 data from the U.S. Bureau of Labor Statistics. Pay rises with experience, specialty, and location.

Lowest 10%$33,280
Median$47,540
Highest 10%$66,350

The outlook is softer here. Employment is projected to fall 2 percent from 2024 to 2034, though there are still about 202,800 openings a year from turnover.

Skills and knowledge you need

Top skills

  • Speaking
  • Active listening
  • Reading comprehension
  • Writing
  • Monitoring
  • Critical thinking

Knowledge areas

  • Administrative
  • English language
  • Computers and electronics
  • Customer and personal service
  • Administration and management
  • Mathematics

How to become a secretary and administrative assistant, except legal, medical, and executive

Most positions require a high school diploma or equivalent. Many employers prefer candidates with some experience or familiarity with office software like word processors and spreadsheets. You can gain these skills through high school courses, community college programs, or online training before you apply. Once hired, you will learn company-specific systems and processes on the job. Some people move into this role after working in entry-level office positions.

Most people enter this field through high school or community college, then learn the specifics of their workplace on the job. If you are deciding between jumping in quickly or building skills first, Pathly can map the secretary and administrative assistant, except legal, medical, and executive path that fits you with your counselor to map out the path that fits your situation.

Certifications and licensing

You do not need a license to work as a secretary and administrative assistant, except legal, medical, and executive, but professional certifications can strengthen your resume.

Common certifications

CORE
Fundamental Payroll Certification
American Payroll Association
CORE
Administrative Assistant (PA)
NOCTI
CORE
Administrative Assisting
NOCTI
CORE
Certified Administrative Professional
International Association of Administrative Professionals
PRODUCT/EQUIPMENT
Microsoft Office Specialist: Outlook Associate (Office 2019)
Microsoft Corporation
SKILL
Tosa for Google Slides
Isograd/Tosa
Certification and licensing data provided by CareerOneStop, sponsored by the U.S. Department of Labor (DOLETA) and the Minnesota Department of Employment and Economic Development (DEED).

Is this a good fit for you?

You like structure, accuracy, and clear systems. You are organized, detail-focused, and enjoy supporting others. You communicate well and stay calm when managing competing priorities.

Explore a career as a secretary and administrative assistant, except legal, medical, and executive with Pathly

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Last updated July 1, 2026.

Data sources. Career details from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET® is a trademark of USDOL/ETA. Salary and outlook figures from the U.S. Bureau of Labor Statistics (May 2025 wages; 2024–2034 projections), delivered via the CareerOneStop API. Certification, licensing, wage, and outlook data from CareerOneStop, sponsored by USDOL/ETA and the Minnesota Department of Employment and Economic Development (DEED).