Management & Entrepreneurship · Leadership & Operations

Office Clerks, General

An office clerk handles the administrative work that keeps organizations running smoothly. You'll manage documents, communicate with colleagues, and work with computers. It is in demand, and you can start with a high school diploma.

Median pay
$45,010
per year
Job outlook
-7%
projected to decline
Typical education
High school
no degree required
Preparation
Some
Job Zone 2

Ready to map your path to this career?

Pathly builds you a free, personalized roadmap and helps your counselor champion you along the way.

Build my roadmap

What an office clerk, general does

Office clerks are the backbone of administrative operations. You'll work with computers to enter, organize, and retrieve information. You'll communicate with supervisors and coworkers to understand what needs to be done, then document and record that work carefully. Your day involves getting information from files and systems, performing a range of administrative tasks, and building relationships with the people you work with. You'll need strong attention to detail and the ability to manage multiple priorities at once.

Core work activities

Career video courtesy of CareerOneStop.

Salary and job outlook

Office Clerks, General earn a median of $45,010 a year, based on 2025 data from the U.S. Bureau of Labor Statistics. Pay rises with experience, specialty, and location.

Lowest 10%$30,310
Median$45,010
Highest 10%$64,680

The outlook is softer here. Employment is projected to fall 7 percent from 2024 to 2034, though there are still about 282,400 openings a year from turnover.

Skills and knowledge you need

Top skills

  • Active listening
  • Reading comprehension
  • Speaking
  • Writing
  • Critical thinking
  • Monitoring

Knowledge areas

  • Administrative
  • English language
  • Customer and personal service
  • Administration and management
  • Computers and electronics
  • Mathematics

How to become an office clerk, general

Most office clerk positions require a high school diploma or equivalent. The preparation level is moderate, meaning you'll learn some skills on the job and some through training. You'll benefit from coursework or experience in administrative practices, customer service, and basic computer skills. Many employers provide on-the-job training to teach you their specific systems and procedures. Starting as a clerk is a solid entry point into office work, and you can build your skills and advance from there.

Most people enter office clerk roles straight from high school or through short-term training programs. If you're deciding between jumping in right away or getting additional credentials first, Pathly can map the office clerk, general path that fits you with your counselor to map out the path that works for your situation.

Certifications and licensing

You do not need a license to work as an office clerk, general, but professional certifications can strengthen your resume.

Common certifications

CORE
Nationally Certified Medical Office Assistant
National Center for Competency Testing
PRODUCT/EQUIPMENT
Microsoft Office Specialist (MOS): Excel Associate (Office 2019)
Microsoft Corporation
Certification and licensing data provided by CareerOneStop, sponsored by the U.S. Department of Labor (DOLETA) and the Minnesota Department of Employment and Economic Development (DEED).

Is this a good fit for you?

You're a good fit if you're organized, detail-oriented, and prefer structured work. You like following procedures, communicating clearly, and working well with others in a team environment.

Explore a career as an office clerk, general with Pathly

Reading about a career is the easy part. Turning it into a plan is where most students get stuck. Pathly takes you from curious to a clear next step, and gives your counselor the insight to champion you along the way.

1
Discover who you are

Start with a quick quiz and assessments that surface your personality, your EQ, and what really motivates you, so your next steps are built around who you actually are.

2
Explore what fits

Your free AI guide weighs this career against your strengths and goals, and surfaces the colleges, trades, and scholarships that match, so you know if it truly fits before you commit.

3
Build your roadmap

Get a personalized, step-by-step plan to reach this career, with the training, coursework, and credentials tracked in one place. Link your school or IEC and your counselor in the loop.

Build my roadmap for free

Related careers

Last updated July 1, 2026.

Data sources. Career details from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET® is a trademark of USDOL/ETA. Salary and outlook figures from the U.S. Bureau of Labor Statistics (May 2025 wages; 2024–2034 projections), delivered via the CareerOneStop API. Certification, licensing, wage, and outlook data from CareerOneStop, sponsored by USDOL/ETA and the Minnesota Department of Employment and Economic Development (DEED).