Healthcare & Human Services · Health Data & Administration

Medical Secretaries and Administrative Assistants

Medical secretaries and administrative assistants keep healthcare offices running smoothly. You'll handle scheduling, records, and patient communication. The work is in demand, requires a high school diploma, and you can start without a four-year degree.

Median pay
$45,930
per year
Job outlook
+4%
about as fast as average
Typical education
High school
no degree required
Preparation
Some
Job Zone 2

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What a medical secretary and administrative assistant does

Medical secretaries and administrative assistants support doctors, dentists, and healthcare teams by managing the day-to-day operations of medical offices. You'll schedule patient appointments, maintain medical records, process information, and communicate with patients and staff. Your work involves using computers to enter data, answer phones, handle correspondence, and coordinate between patients and healthcare providers. You'll need strong attention to detail since accuracy in medical records is critical. You'll also greet patients, answer their questions, and help create a welcoming environment in the office.

Core work activities

Career video courtesy of CareerOneStop.

Salary and job outlook

Medical Secretaries and Administrative Assistants earn a median of $45,930 a year, based on 2025 data from the U.S. Bureau of Labor Statistics. Pay rises with experience, specialty, and location.

Lowest 10%$35,930
Median$45,930
Highest 10%$60,530

The outlook is steady. Employment is projected to grow 4 percent from 2024 to 2034, about as fast as average for all occupations, with about 85,900 openings a year.

Skills and knowledge you need

Top skills

  • Speaking
  • Active listening
  • Reading comprehension
  • Critical thinking
  • Writing
  • Monitoring

Knowledge areas

  • Customer and personal service
  • English language
  • Administrative
  • Medicine and dentistry
  • Personnel and human resources
  • Computers and electronics

How to become a medical secretary and administrative assistant

You'll need a high school diploma or equivalent to start. Most positions require some job training, which you can get on the job or through short-term programs at community colleges or vocational schools. These programs typically cover medical terminology, office software, records management, and healthcare administration basics. Some employers prefer candidates with prior administrative experience or certification, though it's not always required to begin. Starting in an entry-level administrative role can also lead into medical office work as you gain experience and learn healthcare-specific skills.

Many people enter this field directly from high school or through short certificate programs, so your path depends on what's available in your area and how quickly you want to start. Use Pathly can map the medical secretary and administrative assistant path that fits you to explore your options and build a plan with your counselor.

Certifications and licensing

You do not need a license to work as a medical secretary and administrative assistant, but professional certifications can strengthen your resume.

Common certifications

CORE
Nationally Certified Medical Coder and Biller
American Allied Health
CORE
Certified Revenue Cycle Specialist
American Association of Healthcare Administrative Management
CORE
Certified Medical Administrative Assistant
National Performance Specialists
CORE
Administrative Assistant (PA)
NOCTI
CORE
Administrative Assisting
NOCTI
CORE
Medical Administrative Assistant Certification
American Medical Certification Association
Certification and licensing data provided by CareerOneStop, sponsored by the U.S. Department of Labor (DOLETA) and the Minnesota Department of Employment and Economic Development (DEED).

Is this a good fit for you?

You're detail-oriented, organized, and comfortable following procedures. You enjoy working with people, communicating clearly, and keeping information accurate and in order.

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Last updated July 1, 2026.

Data sources. Career details from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET® is a trademark of USDOL/ETA. Salary and outlook figures from the U.S. Bureau of Labor Statistics (May 2025 wages; 2024–2034 projections), delivered via the CareerOneStop API. Certification, licensing, wage, and outlook data from CareerOneStop, sponsored by USDOL/ETA and the Minnesota Department of Employment and Economic Development (DEED).