An order clerk processes customer orders, manages inventory information, and keeps operations running smoothly. It is detail-oriented, in demand, and you can start with a high school diploma. Here is what the work involves, what it takes, and how to get in.
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Order clerks receive, process, and track customer orders from start to finish. You will gather information from clients, enter data into computer systems, and communicate with supervisors and team members to ensure orders are correct and on time. You monitor inventory levels, organize work priorities, and handle administrative tasks that keep the workflow moving. The role requires strong attention to detail, active listening, and the ability to work with both people and systems. You will spend time reading order forms, writing confirmations, and solving problems when issues arise.
Core work activities
Career video courtesy of CareerOneStop.
Order Clerks earn a median of $46,170 a year, based on 2025 data from the U.S. Bureau of Labor Statistics. Pay rises with experience, specialty, and location.
The outlook is softer here. Employment is projected to fall 17 percent from 2024 to 2034, though there are still about 8,000 openings a year from turnover.
Top skills
Knowledge areas
You can enter this career with a high school diploma or equivalent. Some employers prefer candidates with basic computer skills and experience using spreadsheets or order management software. On-the-job training is common, and you will learn company-specific systems and procedures once hired. Consider taking courses in data entry, customer service, or business operations to strengthen your foundation. The preparation level is moderate, meaning you will need some foundational skills but not extensive prior experience. Many order clerks start in entry-level administrative roles and advance as they gain experience.
Most order clerks come from high school or entry-level administrative backgrounds. If you are deciding whether to pursue additional training or jump into the workforce, Pathly can map the order clerk path that fits you with your counselor to map out the path that fits your timeline and goals.
You thrive in structured environments where accuracy matters. You are organized, detail-focused, and comfortable following procedures. You prefer clear expectations and systems over ambiguity.
Reading about a career is the easy part. Turning it into a plan is where most students get stuck. Pathly takes you from curious to a clear next step, and gives your counselor the insight to champion you along the way.
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Last updated July 1, 2026.
Data sources. Career details from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET® is a trademark of USDOL/ETA. Salary and outlook figures from the U.S. Bureau of Labor Statistics (May 2025 wages; 2024–2034 projections), delivered via the CareerOneStop API. Certification, licensing, wage, and outlook data from CareerOneStop, sponsored by USDOL/ETA and the Minnesota Department of Employment and Economic Development (DEED).