Hospitality, Events, & Tourism · Culinary & Food Services

Waiters and Waitresses

A waiter or waitress takes orders, serves food and drinks, and handles payments in restaurants and other food service settings. It is customer-facing work that you can start with a high school diploma. Here is what the job involves, the skills it takes, and how to get in.

Median pay
$35,230
per year
Job outlook
-1%
projected to decline
Typical education
High school
no degree required
Preparation
Some
Job Zone 2

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What a waiter and waitress does

Waiters and waitresses work directly with customers to take orders, serve meals and beverages, and process payments. You'll spend your shift on your feet, moving between tables and the kitchen, handling dishes and glassware. The role requires you to listen carefully to customer requests, communicate clearly with kitchen staff and managers, and judge how to meet each table's needs. You'll use math to calculate bills and tips, and stay alert to spot when customers need refills or assistance.

Core work activities

Career video courtesy of CareerOneStop.

Salary and job outlook

Waiters and Waitresses earn a median of $35,230 a year, based on 2025 data from the U.S. Bureau of Labor Statistics. Pay rises with experience, specialty, and location.

Lowest 10%$18,100
Median$35,230
Highest 10%$64,720

The outlook is softer here. Employment is projected to fall 1 percent from 2024 to 2034, though there are still about 456,700 openings a year from turnover.

Skills and knowledge you need

Top skills

  • Active listening
  • Speaking
  • Monitoring
  • Critical thinking
  • Reading comprehension
  • Active learning

Knowledge areas

  • Customer and personal service
  • English language
  • Sales and marketing
  • Food production
  • Mathematics
  • Administration and management

How to become a waiter and waitress

Most waiter and waitress positions require a high school diploma or equivalent. Many restaurants hire and train on the job, teaching you their menu, systems, and service standards. Some employers prefer candidates with prior food service experience or completion of a food handler certification. Starting as a busser or host can also lead to a waiter or waitress role. Look for openings at restaurants, cafes, hotels, and catering companies in your area.

Most people enter this work through direct application and on-the-job training. If you are exploring whether food service fits your strengths and schedule, Pathly can map the waiter and waitress path that fits you with your counselor to map out a realistic first step.

Certifications and licensing

You do not need a license to work as a waiter and waitress, but professional certifications can strengthen your resume.

Common certifications

CORE
ServSafe Alcohol
National Restaurant Association Educational Foundation
CORE
Certified Restaurant Server
American Hotel and Lodging Association Educational Institute
Certification and licensing data provided by CareerOneStop, sponsored by the U.S. Department of Labor (DOLETA) and the Minnesota Department of Employment and Economic Development (DEED).

Is this a good fit for you?

You are organized, detail-oriented, and comfortable following procedures. You prefer clear expectations and structured environments where you can do reliable work and build steady skills.

Explore a career as a waiter and waitress with Pathly

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Last updated July 1, 2026.

Data sources. Career details from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET® is a trademark of USDOL/ETA. Salary and outlook figures from the U.S. Bureau of Labor Statistics (May 2025 wages; 2024–2034 projections), delivered via the CareerOneStop API. Certification, licensing, wage, and outlook data from CareerOneStop, sponsored by USDOL/ETA and the Minnesota Department of Employment and Economic Development (DEED).