A cargo and freight agent organizes and tracks shipments, manages documentation, and solves logistical problems for transportation companies. The work is detail-oriented, in demand, and you can enter with some preparation beyond high school.
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Cargo and freight agents handle the paperwork and coordination that keeps shipments moving. You record shipping information, verify cargo details, and make decisions about routing and handling. The work involves getting information from customers and carriers, documenting every step, and monitoring shipments to catch problems early. You may handle physical objects to inspect them or move them into position. You also judge the quality of services and materials, ensuring everything meets safety and security standards. Attention to detail and clear communication with many people are core to the role.
Core work activities
Career video courtesy of CareerOneStop.
Cargo and Freight Agents earn a median of $52,260 a year, based on 2025 data from the U.S. Bureau of Labor Statistics. Pay rises with experience, specialty, and location.
The outlook is strong. Employment is projected to grow 9 percent from 2024 to 2034, much faster than average for all occupations, with about 8,800 openings a year.
Top skills
Knowledge areas
Most cargo and freight agent positions require a bachelor's degree, though the preparation level is moderate. You will need strong skills in speaking, active listening, reading, and writing, along with basic math ability. The knowledge you build should cover transportation systems, geography, public safety and security, and administration. Consider coursework or certifications in supply chain, logistics, or transportation management. Internships or entry-level warehouse or shipping roles can give you hands-on experience and help you understand how cargo moves through the system.
Paths into this career typically start with a bachelor's degree in logistics, supply chain, or transportation. Since education and timeline matter, Pathly can map the cargo and freight agent path that fits you to map out your options and work with your counselor to find the route that fits your situation.
You do not need a license to work as a cargo and freight agent, but professional certifications can strengthen your resume.
Common certifications
You are organized, detail-focused, and comfortable with systems and procedures. You like following rules, managing information, and solving practical problems in a structured way.
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Last updated July 1, 2026.
Data sources. Career details from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET® is a trademark of USDOL/ETA. Salary and outlook figures from the U.S. Bureau of Labor Statistics (May 2025 wages; 2024–2034 projections), delivered via the CareerOneStop API. Certification, licensing, wage, and outlook data from CareerOneStop, sponsored by USDOL/ETA and the Minnesota Department of Employment and Economic Development (DEED).