Healthcare & Human Services · Personal Care Services

First-Line Supervisors of Personal Service Workers

A first-line supervisor of personal service workers leads and manages teams in settings like salons, spas, and care facilities. You handle scheduling, training, and performance while keeping operations running smoothly. You can reach this role with an associate degree and hands-on experience.

Median pay
$48,590
per year
Job outlook
+7%
faster than average
Typical education
Associate degree
two-year degree
Preparation
Medium
Job Zone 3

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What a first-line supervisor of personal service workers does

You oversee personal service teams, which means hiring, training, and evaluating staff. You handle scheduling, resolve conflicts, and ensure quality service. Your days involve communicating with supervisors and staff, documenting performance and attendance, and making decisions about staffing and operations. You work with computers to track schedules and records. You also identify problems early and solve them before they affect your team or clients. This role sits between frontline workers and upper management.

Core work activities

Career video courtesy of CareerOneStop.

Salary and job outlook

First-Line Supervisors of Personal Service Workers earn a median of $48,590 a year, based on 2025 data from the U.S. Bureau of Labor Statistics. Pay rises with experience, specialty, and location.

Lowest 10%$34,010
Median$48,590
Highest 10%$75,330

The outlook is strong. Employment is projected to grow 7 percent from 2024 to 2034, faster than average for all occupations, with about 16,300 openings a year.

Skills and knowledge you need

Top skills

  • Critical thinking
  • Active listening
  • Speaking
  • Reading comprehension
  • Writing
  • Monitoring

Knowledge areas

  • Customer and personal service
  • English language
  • Administration and management
  • Public safety and security
  • Psychology
  • Personnel and human resources

How to become a first-line supervisor of personal service workers

Most positions require an associate degree and several years of experience in personal service work. Start by working directly in the field you want to supervise, whether that is cosmetology, childcare, or another personal service area. Build your expertise and learn how the business operates. As you gain experience, take on informal leadership tasks like mentoring newer staff. Then pursue an associate degree in business, management, or a related field. This combination of field experience and formal education prepares you for a supervisory role.

The path typically combines hands-on experience with formal education. If you are deciding between jumping in now or getting your degree first, Pathly can map the first-line supervisor of personal service workers path that fits you with your counselor to map out the sequence that fits your situation.

Is this a good fit for you?

You thrive in roles where you lead, influence, and build teams. You enjoy managing people and operations, and you are comfortable making decisions that affect your workplace.

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Related careers

Last updated July 1, 2026.

Data sources. Career details from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET® is a trademark of USDOL/ETA. Salary and outlook figures from the U.S. Bureau of Labor Statistics (May 2025 wages; 2024–2034 projections), delivered via the CareerOneStop API. Certification, licensing, wage, and outlook data from CareerOneStop, sponsored by USDOL/ETA and the Minnesota Department of Employment and Economic Development (DEED).