Financial Services · Banking & Credit

Credit Counselors

Credit counselors help people understand and manage their finances, debt, and credit. You'll work one-on-one with clients, review their financial situations, and guide them toward better money decisions. A bachelor's degree is typical preparation for this role.

Median pay
$52,230
per year
Job outlook
+3%
about as fast as average
Typical education
Bachelor's degree
four-year degree
Preparation
Considerable
Job Zone 4

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What a credit counselor does

Credit counselors meet with clients to assess their financial situations and help them develop plans to manage debt and improve their credit. You'll gather information about income, expenses, and existing debts, then work through solutions together. Much of your day involves documenting client information in computer systems, staying current on financial products and regulations, and communicating clearly about complex topics. You may also help clients understand budgeting, negotiate with creditors, or connect them to additional resources. The work requires careful listening, clear thinking, and the ability to explain financial concepts in plain language.

Core work activities

Career video courtesy of CareerOneStop.

Salary and job outlook

Credit Counselors earn a median of $52,230 a year, based on 2025 data from the U.S. Bureau of Labor Statistics. Pay rises with experience, specialty, and location.

Lowest 10%$38,350
Median$52,230
Highest 10%$80,440

The outlook is steady. Employment is projected to grow 3 percent from 2024 to 2034, about as fast as average for all occupations, with about 2,200 openings a year.

Skills and knowledge you need

Top skills

  • Speaking
  • Active listening
  • Reading comprehension
  • Critical thinking
  • Writing
  • Active learning

Knowledge areas

  • Customer and personal service
  • English language
  • Mathematics
  • Administrative
  • Education and training
  • Economics and accounting

How to become a credit counselor

Most credit counselor positions require a bachelor's degree. Your coursework will likely cover customer service, English, mathematics, economics, and accounting. During your education, you'll develop skills in speaking, active listening, critical thinking, and writing. Look for internship or entry-level opportunities in banking, credit unions, nonprofit financial counseling organizations, or government agencies. These roles help you build practical experience while you complete your degree. Some employers may hire candidates with relevant experience and additional training, so ask about their specific requirements.

Most paths to this career start with a bachelor's degree, though the specific major and timeline can vary. If you're exploring whether this fits your goals and timeline, Pathly can map the credit counselor path that fits you and work through it with your counselor to build a plan that matches your situation.

Certifications and licensing

Many credit counselors must be licensed, and professional certifications can strengthen your resume.

Common certifications

CORE
Commercial Certified Mortgage Servicer
Mortgage Bankers Association of America
CORE
Certified Mortgage Examiner
Conference of State Bank Supervisors
CORE
General Mortgage Associate
National Association of Mortgage Brokers
CORE
Certified Mortgage Examiner
Conference of State Bank Supervisors
CORE
Residential Certified Mortgage Servicer
Mortgage Bankers Association of America
CORE
Accredited Mortgage Professional
Mortgage Bankers Association of America

Licensing is handled at the state level and the requirements vary, so check the licensing board in your state. Pathly shows your state's specific steps inside your roadmap.

Certification and licensing data provided by CareerOneStop, sponsored by the U.S. Department of Labor (DOLETA) and the Minnesota Department of Employment and Economic Development (DEED).

Is this a good fit for you?

You're drawn to organized, detail-oriented work where you help people solve real problems. You think carefully through decisions, communicate clearly, and prefer roles with clear processes and measurable outcomes.

Explore a career as a credit counselor with Pathly

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Start with a quick quiz and assessments that surface your personality, your EQ, and what really motivates you, so your next steps are built around who you actually are.

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Last updated July 1, 2026.

Data sources. Career details from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET® is a trademark of USDOL/ETA. Salary and outlook figures from the U.S. Bureau of Labor Statistics (May 2025 wages; 2024–2034 projections), delivered via the CareerOneStop API. Certification, licensing, wage, and outlook data from CareerOneStop, sponsored by USDOL/ETA and the Minnesota Department of Employment and Economic Development (DEED).